How to Return Items to Boot Barn

Boot Barn Returns and Exchanges

BootBarn.com offers a 60 day return or exchange policy for the value of the merchandise if you are not satisfied with your purchase for any reason.  They will provide a full refund on items that were received defective, incorrect, or missing items and accessories.  If you happen to order the incorrect size or no longer desire the products you ordered, Boot Barn will handle the return shipping charges with a printable pre-paid label.  On orders in which BootBarn.com has processed incorrectly, contact the customer service within 60 days for a fully covered replacement or exchange which includes free return shipping.   They also offer special Boot Barn coupons to help you save money in the convenience of your own home.

To return items, customers must first fill out a Return Authorization Form which includes information about the product and the reason for returning.  To obtain a Return Authorization Form, customers must contact their customer service representatives by email or though telephone. In order to receive a full reimbursement, the items must be packed in the original boxes (including original shipping box) with all tags, labels, and accessories (if any). Items that have been worn or used are not returnable to BootBarn.com.  Include the Return Authorization Form with the original packaging in the shipping box and return your package with the original shipping box or bag that the items were received in and drop them off the return at your nearest UPS courier. Once the products have been inspected, Boot Barn will refund your credit card used or allow you to exchange the products for others of equal value for no additional charge.  BootBarn.com also offers exchanges in which their friendly representatives can assist you in finding the best Boot Barn discounts.

Boot Barn has been outfitting the west for 30 years operating out of California, Nevada, Arizona, New Mexico, Wyoming, Colorado, and Montana. Customers in that area can also reserve orders online and pick up shoes and apparel from the store to avoid a shipping timeline or simply to try them on before purchasing.  BootBarn.com has a massive selection of western footwear and apparel, allowing them to provide customers with exclusive coupons on their brand labels and products.  All products are neatly packaged and will arrive within a timely manner.